About this Notice

MKSN is committed to protecting your personal information when you use our services.  This notice explains how we collect, retain and process your personal information in compliance with the General Data Protection Regulation (GDPR).

 

Your personal information

Here we set out how the personal information that we collect about you will be used.

We are committed to observing relevant legal and regulatory requirements and employing appropriate security measures in order to protect your personal information.

 

Contacting Us

For the purposes of data protection legislation, MKSN is a “controller” meaning that we determine the purpose and means of processing the information we collect from you (except in relation to our consular.com service where we are a "processor").

If you ever have any questions, comments or complaints about this notice, or any of its contents, please contact us via any of the following means and we will be pleased to assist you:

Practice Services Director

0845 888 0011

privacy@mksn.co.uk

 

Information that we collect

This section details the types of information we collect from you and use the following information about you:

 

How we use your information

General uses of information

We use information supplied by you:

our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  See our Internet Cookies page for more details.

 

Information used for marketing purposes

From time to time we will contact you by post and/or telephone to provide you with details of our other services and/or events that we think may be of interest to you.  We will not contact you by email and/or SMS about those products and services and/or events unless it is in our legitimate interests to do so or you have specifically consented.

You have the right to ask us not to process your personal data for marketing purposes at any time.  You can exercise your right to prevent such processing by:

 

Lawful Basis of Processing

In terms of the legal bases we rely on to process your information, these are where the processing is necessary:

We process your sensitive and special categories of information (this includes data concerning your health, personal data revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, or data concerning sexual orientation) where we have asked for your explicit consent or otherwise where this is necessary:

If provision of your personal information is a legal or contractual requirement or a requirement necessary to enter into a contract with us, and you choose not to provide it, we may not be able to perform some of the tasks we need to in order to provide certain products or services to you.

If you do choose to provide your consent you can withdraw it at any time by contacting the us.

 

Sharing your information

We will not pass your information on to third parties except:

 

Where we store and use your information

We transfer, use and/or store your personal information outside of the European Economic Area (“EEA”) and the laws of some of these destination countries may not offer the same standard of protection for personal information as in the UK.

We currently transfer data to the following countries outside of the EEA: USA, Russian Federation.

We may update this in list from time to time and any changes will be communicated to you via an update to this privacy notice.

Transfers to our third party service providers are to enable them use and store your personal information on our behalf.  We will, however, put in place appropriate security procedures in order to protect your personal information. We also ensure that, where your information is transferred to any country outside the EEA this is done using specific legally-approved safeguards.  You can request further details and a copy of these by contacting us. 

 

Keeping your information

We will keep your information only for as long as necessary depending on the purpose for which it was provided. Details of retention periods for different aspects of your personal information are available by contacting us.

When determining the relevant retention periods, we will take into account factors including: 

•          legal obligations (such as Notarial Practice Rules) under applicable law to retain data for a certain period of time

•          statute of limitations under applicable law(s)

•          (potential) disputes, and

•          guidelines issued by relevant supervisory authorities.

Otherwise, we securely erase your information once this is no longer needed.

 

Security

We take information security seriously and have deployed technological and organisational measures to keep personal data safe.  For details employed around the security of processing, see our Security page.  These measures are intended to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

 

Your rights

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this notice.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Data Protection Officer in writing.

The various rights are not absolute and each is subject to certain exceptions or qualifications. In some cases, these rights do not become a legal requirement until 25th May 2018. In these cases we may not be able to fulfil your request to exercise the right before this date. Where we cannot provide a full response to you for this reason, we will let you know about this in our initial reply to your request.

 

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

 

Fees

If you make your request at any time from 25th May 2018, you will not have to pay a fee to access your personal information (or to exercise any of the other rights).  In some cases, we may charge a reasonable fee if your request for access is clearly unfounded or excessive, or if you request multiple copies of the information. Alternatively, we may refuse to comply with the request in such circumstances.

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

 

Right to complain

If you wish to request further information about any of the above rights, or if you are unhappy with how we have handled your information, contact us (email: privacy@mksn.co.uk).

If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (“ICO”): https://ico.org.uk/global/contact-us/  or 0303 123 1113.

 

Changes to our privacy notice

We keep our privacy notice under regular review and any updates in the future will be posted on our website and the most recent version of this “Privacy Notice”.  Where appropriate, changes may be notified to you by post or email.